Support Center

Our expert support team is here to help you with any questions about luxury authentication, membership, or platform features.

Authentication Support

Expert guidance on luxury item authentication and verification processes

Membership Assistance

Help with KYC verification, membership benefits, and account management

Platform Features

Guidance on using auctions, marketplace, escrow, and other platform features

Get in Touch

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Live Chat

Available 24/7

Email Support

Response within 2 hours

Phone Support

Mon-Fri 9AM-6PM GMT

Priority Support for Premium Members

KYC-verified members receive priority support with dedicated account managers, faster response times, and exclusive access to luxury authentication experts.