FREQUENTLY ASKED QUESTIONS
Everything you need to know about GLINT's exclusive luxury marketplace, from authentication to membership benefits
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General Questions
Common questions about general
What is GLINT?
GLINT is an exclusive, member-only luxury marketplace that connects verified buyers and sellers of authenticated luxury goods. We specialize in high-end items including designer handbags, luxury watches, fine jewelry, and rare collectibles, ensuring every transaction is secure and every item is 100% authentic.
How does GLINT ensure item authenticity?
Our multi-layered authentication process combines AI technology with expert human verification. Every item undergoes detailed inspection by certified luxury authenticators who verify serial numbers, materials, craftsmanship, and brand-specific markers. We guarantee 100% authenticity or full refund.
Who can join GLINT?
GLINT membership is exclusive and requires completion of our KYC (Know Your Customer) verification process. This includes identity verification, background checks, and meeting our community standards. Our selective membership ensures a trusted, premium marketplace experience.
What makes GLINT different from other marketplaces?
GLINT offers unparalleled exclusivity with verified members only, expert authentication on every item, secure escrow services, white-glove customer service, and access to rare luxury items not available elsewhere. Our platform focuses on quality over quantity.
How much does it cost to use GLINT?
GLINT membership is complimentary for qualified applicants. We charge competitive transaction fees only when items sell successfully. Buyers pay no fees, while sellers pay a small percentage that includes authentication, insurance, and premium services.
Is GLINT available internationally?
Yes, GLINT serves members globally with specialized shipping and customs handling for international transactions. We work with premium logistics partners to ensure secure, insured delivery worldwide with full tracking and signature confirmation.
How do I contact customer support?
Our dedicated customer success team is available 24/7 via email at support@glint.club, through your member dashboard, or by phone at +1 (555) GLINT-VIP. Premium members also have access to our concierge service for personalized assistance.
Can I browse items without being a member?
GLINT operates as an exclusive, member-only marketplace. While you can view our general categories and learn about our services, full access to our luxury inventory requires approved membership status through our KYC verification process.
MOST POPULAR QUESTIONS
Quick answers to our most frequently asked questions
Authentication Process
Learn how we ensure 100% authenticity
Payment Methods
Secure payment options and escrow
Shipping & Returns
Delivery times and return policy
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