These Terms of Service ("Terms") govern your use of the GLINT marketplace platform ("Service") operated by GLINT Technologies Inc. ("we," "us," or "our"). By accessing or using our Service, you agree to be bound by these Terms.
Please read these Terms carefully before using our Service. If you do not agree to these Terms, you may not access or use the Service.
Terms acceptance, definitions, service description, eligibility, KYC requirements, and membership levels
Trading rules, payments, authentication, shipping, returns, and platform features
Multi-jurisdictional compliance with Delaware, London, Paris, and Dubai regulations
Comprehensive identity verification and member-only marketplace access
Platform responsibilities, seller guarantees, and buyer due diligence requirements
Platform intermediary role with comprehensive liability limitations and disclaimers
Getting Started:
Review sections 1-6 for account setup, KYC requirements, and marketplace rules
Buying & Selling:
Focus on sections 6.5, 7-11 for transaction processes, escrow, and authentication
Legal & Disputes:
Sections 25-28 cover liability, dispute resolution, and governing law
By creating an account, accessing, or using GLINT, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and GLINT Technologies Inc.
If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and in such case "you" and "your" will refer to that organization.
These Terms form a binding legal contract. If you do not agree to all terms and conditions, you must immediately cease using our Service and may not create or maintain an account.
For the purposes of these Terms, the following definitions apply:
Refers to the GLINT marketplace platform, website, mobile applications, and all related services operated by GLINT Technologies Inc.
Any individual or entity that accesses or uses the GLINT platform, including buyers, sellers, and browsers.
A user who has successfully completed our KYC verification process and has been approved for full marketplace access.
High-end, premium items including but not limited to art, designer fashion, luxury watches, fine jewelry, collectibles, and luxury vehicles.
The process of verifying the authenticity, condition, and provenance of luxury goods through expert examination and documentation.
A secure payment holding service where funds are held by a neutral third party until transaction conditions are met.
Any purchase, sale, auction, or other commercial activity conducted through the GLINT platform.
Any content uploaded, posted, or submitted by users, including listings, photos, reviews, messages, and profile information.
Items that are illegal, counterfeit, stolen, restricted, or otherwise prohibited from sale on the platform.
Professional assessment and authentication of luxury goods by qualified specialists in specific categories.
A blockchain-based NFT certificate that serves as immutable proof of authenticity, ownership, and provenance for luxury items. Each Digital Passport contains comprehensive item information, authentication data, and transaction history stored permanently on the blockchain.
GLINT is a private, member-only marketplace platform that facilitates the buying and selling of authenticated luxury goods. Our platform serves as an intermediary connecting verified buyers and sellers in a secure, curated environment.
Secure environment for listing, browsing, and purchasing luxury goods with advanced search and filtering capabilities.
Expert verification of item authenticity, condition, and provenance through qualified specialists and advanced technology.
Secure payment holding service that protects both buyers and sellers throughout the transaction process.
Comprehensive KYC (Know Your Customer) process ensuring a trusted community of verified luxury enthusiasts.
Live and timed auction capabilities for rare and exceptional pieces with real-time bidding systems.
Access to category specialists and market experts for valuations, trend insights, and purchasing guidance.
You must be at least 18 years old to use our Service. By using GLINT, you represent and warrant that you meet this age requirement.
You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account credentials.
You are solely responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account.
To maintain the integrity and security of our marketplace, all users must complete our KYC verification process to access full marketplace features.
You may be required to provide:
If you are a professional company, you must also provide:
GLINT operates a comprehensive internal KYC verification system to ensure the highest standards of security and regulatory compliance. Our multi-layered verification process includes government-issued document verification, biometric matching, address validation, and professional background checks when applicable. By agreeing to these Terms, you consent to identity verification checks and the processing of your personal data for this purpose under our internal security protocols.
GLINT has developed a proprietary, multi-tier identity verification system that meets or exceeds international KYC and AML (Anti-Money Laundering) standards. Our internal system provides enhanced security, faster processing, and complete data control for our luxury marketplace community.
For professional sellers and high-value transactions, GLINT conducts enhanced verification including:
Submit required documents through secure portal
AI-powered initial verification (2-5 minutes)
Expert verification team assessment (2-24 hours)
Final compliance and accuracy check
Account activated with appropriate tier access
GLINT operates with different access levels:
Full membership is subject to our approval process. We reserve the right to deny membership at our sole discretion.
All items listed must be authentic luxury goods. You warrant that:
The following items are prohibited:
All listings must meet GLINT's quality standards to ensure the best experience for buyers and maintain marketplace integrity.
If a listing is rejected due to insufficient photos or quality standards, sellers will receive comprehensive feedback to ensure successful resubmission.
Our rigorous listing standards ensure:
GLINT operates as a marketplace platform facilitating transactions between independent buyers and sellers. The following clearly defines the responsibilities and limitations of each party.
GLINT acts solely as an intermediary marketplace platform. We do not:
All transactions occur directly between independent buyers and sellers:
BY USING GLINT, YOU ACKNOWLEDGE AND AGREE:
We use Stripe for payment processing. All transactions are subject to Stripe's terms of service and applicable fees. We support major credit cards, debit cards, and alternative payment methods as available through Stripe.
GLINT utilizes Stripe Connect to facilitate secure, compliant transactions between buyers and sellers. This system provides:
To sell on GLINT, sellers must complete Stripe Connect onboarding, which includes:
Sellers can choose from multiple payout methods:
1-2 business days processing
Full fraud protection, automated compliance
3-5 business days processing
Encrypted account storage, no additional fees
1-2 business days processing
PayPal account verification required
7-10 business days processing
Mailed to verified address
GLINT charges a platform fee of 2.5% of the transaction value, which covers:
GLINT employs a sophisticated pre-authorization system for auction transactions to ensure payment security and prevent fraud.
All transactions are processed in USD unless otherwise specified. Minimum transaction amounts and maximum limits apply as determined by payment processors and regulatory requirements.
To sell on GLINT, all sellers must complete our comprehensive verification process, which includes:
GLINT utilizes Stripe Connect Express accounts for all seller transactions. This provides:
GLINT's proprietary identity verification system ensures secure and compliant seller onboarding through advanced document analysis, biometric verification, and comprehensive background checks:
Full name, address, date of birth, nationality, contact details
Government-issued ID, passport or driver's license with real-time validation
Live selfie matching with anti-spoofing technology
Automated and manual review with immediate notification
No third-party data sharing, complete GLINT ecosystem control
Average 2-hour verification vs. 24-48 hours with external services
Tailored specifically for high-value luxury goods transactions
Seller accounts can have different statuses based on verification completion:
Cannot create listings until KYC and Stripe Connect onboarding are complete
Can create listings but may have payout restrictions until additional verification is complete
Full access to all selling features including immediate payouts and high-value transactions
Sellers must maintain compliance with:
GLINT reserves the right to suspend or restrict seller accounts that:
Appeal Process:
Sellers may appeal account restrictions by contacting our support team with additional documentation or clarification. Appeals are reviewed within 5-7 business days, and decisions are based on compliance requirements and platform safety.
GLINT operates dedicated escrow accounts through licensed financial institutions to provide genuine fund segregation and regulatory compliance. The Glint Escrow Account Policy ensures buyer and seller protection through professional escrow management, with specific provisions for EU consumer protection laws and professional seller transactions.
GLINT maintains different escrow policies based on seller classification to ensure compliance with international consumer protection laws, particularly EU Directive 2011/83/EU.
Fund Segregation: Buyer payments are transferred to the seller's separate Stripe Connect account, not held in the platform account
Manual Payout Schedule: Funds are held in the seller's account with manual payout controls, preventing release until conditions are met
Platform Fee Deduction: Our 2.5% platform fee is deducted before transfer to seller's account
Regulatory Compliance: Complies with escrow regulations and allows up to 2 years holding period in the US
Buyer pays full amount to GLINT platform account
Funds securely held in escrow until transaction completion
Item shipped and delivered to buyer with tracking confirmation
7-day standard or 14-day EU withdrawal period for professional sellers
Amount minus platform fee transferred to seller's Connect account
Manual payout created to seller's bank account upon buyer confirmation
Funds held in separate Stripe Connect accounts, not commingled with platform funds
Built-in compliance with financial regulations and escrow laws
Stripe's built-in dispute resolution and chargeback protection
Platform never directly holds seller funds, reducing liability
Smart contracts and automated workflows for efficient fund management
Up to 2-year holding period in US for complex transactions
Buyers have a 14-day window to request returns/refunds when purchasing from professional sellers based in the UK or EU.
Standard 7-day inspection window applies for all other transactions and individual sellers.
In cases requiring refunds:
Transfer Reversal: Funds returned from seller's Connect account to platform account
Buyer Refund: Original payment method refunded through Stripe
Platform Fee: Platform fees may be retained depending on refund reason
Escrow Service Information:
GLINT provides comprehensive authentication services through qualified experts and advanced technology to ensure the authenticity and quality of luxury goods on our platform.
All high-value items (>$5,000) undergo preliminary authentication review before listing approval.
Items over $10,000 require comprehensive image verification by certified experts using seller-provided documentation.
Advanced technology supplements expert evaluation for enhanced accuracy.
Items that have undergone comprehensive expert assessment and evaluation.
Items from trusted sellers with proven track records.
Authenticated pre-owned items with condition assessment.
Rare or vintage items with historical significance.
While GLINT employs industry-leading authentication methods, we acknowledge that:
GLINT's Digital Passport System creates secure, blockchain-based NFT certificates for authenticated luxury items, providing immutable provenance records and digital ownership verification.
Upon successful transaction completion and buyer receipt confirmation, GLINT automatically mints a Digital Passport NFT.
Each Digital Passport contains comprehensive item information and authentication data.
Digital Passports include configurable return windows that comply with regional consumer protection laws.
14-day return window as required by consumer protection laws
7-day return window (configurable per transaction)
Return window based on local consumer protection laws
Within the return window, Digital Passports remain in "active" status.
When a return is initiated within the return window, the passport status changes to "returned".
In cases of fraud or disputed returns, GLINT reserves the right to permanently destroy the NFT.
After the return window expires without return, passports are automatically finalized.
GLINT selected Polygon as our blockchain infrastructure after extensive evaluation of multiple networks. This decision ensures optimal performance and accessibility for our global luxury marketplace.
Transaction fees under $0.01 compared to $20-100+ on Ethereum, making NFT minting economically viable for all price points
2-second block times ensure instant passport creation upon transaction completion
99.95% less energy consumption than Ethereum, aligning with luxury brands' sustainability commitments
Full EVM compatibility ensures seamless integration with existing Web3 infrastructure and wallets
Trusted by major brands like Nike, Starbucks, and Meta for their NFT initiatives
Secured by Ethereum's robust validator network while maintaining independent consensus
Future-Proof Choice: Polygon's roadmap includes integration with Ethereum 2.0 and emerging Layer 2 solutions, ensuring long-term compatibility and performance improvements for GLINT's digital passport ecosystem.
mintPassport() - Create new digital passportmarkAsReturned() - Process return within windowburnPassport() - Permanently destroy NFTfinalizePassport() - Lock passport permanentlyisWithinReturnWindow() - Check return eligibilityOnce a Digital Passport NFT is minted for your purchase, you can access and manage it through multiple methods. GLINT ensures you maintain full control and ownership of your digital certificates.
Log into your GLINT account
Navigate to "My Purchases" or "Digital Passports"
View, download, or share your Digital Passport
Access detailed metadata and transaction history
Connect your Web3 wallet to Polygon network
Use NFT contract address and token ID
View NFT in wallet or NFT marketplaces
Access IPFS metadata for full certificate details
Each Digital Passport contains comprehensive information accessible through multiple formats:
Blockchain-based ownership history that cannot be altered or falsified
Publicly accessible authentication data viewable worldwide
Verified authenticity increases confidence in secondary market transactions
Digital certificates support insurance claims and valuations
Unique digital fingerprints prevent counterfeiting and duplication
Standards-compliant NFTs work with emerging metaverse and Web3 applications
GLINT uses ARTA to provide comprehensive luxury shipping services with full insurance coverage included on all parcels. ARTA offers real-time rate comparison across multiple carriers, automated label generation, white-glove delivery options, and comprehensive package tracking with webhook-based real-time updates.
Our platform supports shipping through major carriers, including but not limited to:
Express & Ground
All Services
Priority & Express
International
GLINT uses ARTA for all shipping services, providing premium luxury shipping with full insurance coverage included on all shipments. ARTA offers:
Note: ARTA manages all carrier relationships and provides optimized rates. Sellers do not need to connect their own carrier accounts.
Our platform includes advanced address management features:
ARTA Address Handling:
ARTA estimates the closest address for quoting using Google APIs and validates addresses during booking using carrier APIs. This ensures accurate delivery while providing immediate rate estimates.
Sellers are required to ship items within the timeframe specified in their listing, typically within 1-3 business days of payment confirmation.
GLINT allows a maximum of 2 business days delay beyond the promised shipping date before implementing our delay management process.
Seller Communication Obligations:
International transactions require additional documentation and may be subject to customs duties and taxes.
Our integrated tracking system provides:
Buyers must confirm receipt within 48 hours of delivery to initiate escrow release process.
All high-value items have a 48-hour inspection period to verify condition and authenticity.
Any shipping damage must be reported within 24 hours with photographic evidence for insurance claims.
If no issues are reported within 7 days of delivery confirmation, escrow funds are automatically released to the seller.
For eligible returns, GLINT provides comprehensive return shipping through ARTA:
Return Process: Returns are handled as new ARTA shipments with origin and destination reversed, ensuring the same premium shipping experience and insurance coverage for return items.
Insurance Requirements:
GLINT fully complies with EU Directive 2011/83/EU on consumer rights. When EU consumers purchase from professional sellers on our platform, enhanced consumer protection measures automatically apply, including the statutory 14-day withdrawal period.
Automatic Application: EU consumer rights are automatically applied when our system detects an EU consumer purchasing from a professional seller. No additional action is required from buyers to receive this protection.
Returns for items with Digital Passports are managed through our blockchain system, ensuring transparent and immutable tracking of return status and compliance with regional consumer protection laws.
GLINT offers a comprehensive return policy that complies with European Union consumer protection regulations while ensuring fair treatment for all parties in luxury goods transactions.
In accordance with EU Directive 2011/83/EU on consumer rights, GLINT provides enhanced consumer protection for EU residents purchasing from professional sellers.
30-day return guarantee
14-day withdrawal right
7-day authentication only
Submit return request through platform
GLINT reviews return request and reason
Return authorization and shipping label provided
Item inspected upon receipt
Refund processed to original payment method
For items with Digital Passports, the return process includes automatic blockchain updates to maintain transparent ownership records.
You agree not to:
The Service and its original content, features, and functionality are owned by GLINT Technologies Inc. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
By posting content on our Service, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute such content in connection with the Service.
WARRANTY DISCLAIMER: GLINT EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
ACCURACY DISCLAIMER: GLINT MAKES NO REPRESENTATIONS OR WARRANTIES ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT, LISTINGS, OR INFORMATION PROVIDED ON THE PLATFORM.
THIRD-PARTY DISCLAIMER: GLINT IS NOT RESPONSIBLE FOR THE ACTIONS, CONTENT, INFORMATION, OR DATA OF THIRD PARTIES, INCLUDING OTHER USERS, AUTHENTICATION SERVICES, SHIPPING PROVIDERS, OR PAYMENT PROCESSORS.
ABSOLUTE LIABILITY CAP: In no event shall GLINT's total liability to any user exceed the lesser of:
LEGAL DISCLAIMER: MAXIMUM EXCLUSION UNDER LAW
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GLINT TECHNOLOGIES INC., ITS SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS DISCLAIM ALL LIABILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE PLATFORM, TRANSACTIONS WITH OTHER USERS, OR ANY CONTENT OR SERVICES PROVIDED THROUGH THE PLATFORM. THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, INCLUDING CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS.
We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
Upon termination, your right to use the Service will cease immediately. All provisions of these Terms that should survive termination shall survive.
For certain high-value categories, GLINT requires a Letter of Intent (LOI) process to ensure serious buyer interest and facilitate proper transaction management. This process applies to Art, Jets, and Yachts based on seller preference.
The LOI process serves multiple purposes:
Sellers listing items in Art, Jets, or Yachts categories can configure whether an LOI is required:
Buyers can request GLINT's professional shopping service to facilitate the transaction:
Buyers can submit LOI directly to the seller:
A complete Letter of Intent includes:
GLINT implements comprehensive compliance measures for high-value transactions to ensure regulatory compliance, prevent fraud, and maintain marketplace integrity. Transactions above £50,000 (or equivalent in other currencies) trigger mandatory compliance verification.
Automatic Activation: When a buyer attempts to purchase an item valued at £50,000 or more, the High-Value Transaction Compliance system automatically activates. The transaction cannot proceed until the compliance questionnaire is completed and approved.
Buyers must complete a comprehensive 9-section questionnaire covering all aspects of the transaction:
Required documents:
Acceptable documents (dated within last 3 months):
Buyers must declare and provide documentation for:
Buyers must specify primary purpose:
Buyers must declare any prior relationship:
Payment method confirmation:
Buyers must acknowledge that:
Buyers must consent to:
Buyer completes questionnaire and uploads all required documents through secure platform interface.
GLINT compliance team reviews all submitted information and documents. Typical review time: 3-5 business days.
Upon approval, transaction proceeds normally. If additional information is needed, buyer will be notified.
Security Measures:
GLINT provides comprehensive dispute resolution services to ensure fair and efficient resolution of conflicts between buyers and sellers.
Significant discrepancies between listing and received item
Questions about item authenticity or expert opinions
Damage, delays, or delivery problems
Escrow, refund, or transaction issues
Breach of terms or agreed conditions
Misunderstandings or lack of response
Parties attempt to resolve dispute directly through platform messaging
Timeline: 3-5 days
GLINT mediator facilitates conversation between parties
Timeline: 5-7 days
Independent expert evaluation of evidence and claims
Timeline: 7-10 days
GLINT renders final decision based on evidence
Timeline: 2-3 days
Given GLINT's global marketplace operations and diverse user base, these Terms are governed by multiple jurisdictions to ensure comprehensive legal coverage and accessibility for international users.
GLINT employs a sophisticated multi-tier arbitration system designed to provide accessible, efficient, and fair dispute resolution across all jurisdictions.
$0 - $25,000
$25,001 - $100,000
$100,001+
The applicable jurisdiction and arbitration venue will be determined based on:
MANDATORY ARBITRATION ACKNOWLEDGMENT: All users agree that in any arbitration proceeding:
WAIVER OF RIGHTS: By using GLINT, you waive any right to pursue claims against the platform for transaction outcomes, authenticity determinations, or commercial disputes between users. The platform's role is strictly limited to providing marketplace services and cannot be held liable for the commercial relationships formed between independent users.
GLINT operates a tiered access system to maintain marketplace exclusivity and security while providing appropriate access levels for different user types.
Registered users can proceed through checkout until KYC verification step
Users directed to full membership workflow via ads or links
Triggered by expert advice, portfolio, or wishlist access attempts
GLINT operates as a KYC-gated marketplace where member verification is mandatory for all transactional activities. This ensures marketplace integrity and regulatory compliance.
Important: All users must complete KYC verification through GLINT's internal identity verification system before participating in any marketplace transactions. This is a regulatory requirement for luxury goods trading and ensures the highest standards of security and compliance.
GLINT uses a sophisticated pre-authorization system to ensure serious bidding intent and guarantee payment for winning bids. All auction participants must authorize the full bid amount, but payment is only processed if you win the auction.
100% of bid amount pre-authorized
Smart authorization handling
All auction activity is permanently recorded in our secure database for transparency and dispute resolution.
GLINT employs strict measures to prevent auction manipulation and ensure fair bidding practices.
GLINT maintains strict image requirements for each product category to ensure consistent quality and proper authentication capabilities.
GLINT uses AI-powered validation to ensure all uploaded images meet category requirements before listing approval.
GLINT leverages advanced artificial intelligence and machine learning technologies to enhance the marketplace experience, improve product discovery, and ensure listing quality. Our AI systems work seamlessly to provide intelligent features throughout the platform.
GLINT's visual search technology allows users to find products by uploading images, enabling instant product identification and price discovery.
Our AI system uses advanced language models to:
Matched results include:
GLINT uses AI-powered validation to ensure all uploaded product images meet quality and category requirements:
GLINT provides sellers with a comprehensive dashboard to manage their inventory, track performance, analyze sales data, and optimize their marketplace presence. The seller dashboard is designed to give sellers complete control over their listings and business operations.
Advanced stock management system for tracking and organizing your listings:
GLINT provides a comprehensive notification system to keep users informed about all aspects of their marketplace activity through multiple channels.
Primary communication channel for all users
Time-sensitive alerts and security notifications
Real-time updates within the platform
Our ARTA integration provides comprehensive shipping notifications via webhook-based real-time updates:
Automatic notifications when shipping labels are generated
Notifications when carriers collect packages
Real-time location and status updates during shipping
Notifications for delivery attempts and scheduling
Confirmation of successful package delivery
Alerts for delivery issues, delays, or problems
Users can manage their notification preferences through their account settings:
Important: While users can customize many notification preferences, certain security, legal, and transactional notifications are mandatory to ensure platform safety and regulatory compliance.
We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website and updating the "Effective Date."
Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.
If you have any questions about these Terms, please contact us:
GLINT Technologies Inc.
Email: legal@glint.com
Support: admin@glint.club
Address: 1234 Luxury Lane, Suite 567, New York, NY 10001
Phone: +1 (555) 123-GLINT
DMCA/Copyright: dmca@glint.com
Professional Shoppers: admin@glint.club
Authentication Disputes: experts@glint.com
High-Value Transactions: compliance@glint.com
Seller Support: sellers@glint.com
Technical Issues: support@glint.com